What is NHS Pharmacy First?
NHS Pharmacy First is a service that allows trained community pharmacists to assess, advise on and — where appropriate — supply prescription-only medicines for seven common conditions. The service launched across England in 2024 and is available at Clocktower Pharmacy in Ormskirk.
You do not need a GP referral to use Pharmacy First. You can walk in, call the pharmacy, or be referred by NHS 111 or your GP practice.
The 7 conditions covered by Pharmacy First
The following conditions can be assessed and treated under the NHS Pharmacy First service. Age eligibility criteria apply to some conditions.
1. Sinusitis
For adults and children aged 12 and over. Sinusitis causes pain and pressure around the nose, cheeks and eyes, often following a cold. A pharmacist can assess your symptoms and advise on treatment.
2. Sore throat
For adults and children aged 5 and over. Most sore throats are caused by viruses and clear on their own, but a pharmacist can assess whether antibiotic treatment is appropriate.
3. Earache
For children aged 1 to 17. Earache in children is common and often caused by ear infections. A pharmacist can assess the ear and advise on appropriate treatment.
4. Infected insect bite
For adults and children aged 1 and over. If an insect bite becomes infected, a pharmacist can assess the bite and provide appropriate treatment where needed.
5. Impetigo
For adults and children aged 1 and over. Impetigo is a contagious skin infection that causes sores and blisters. A pharmacist can assess and supply appropriate treatment.
6. Shingles
For adults aged 18 and over. Shingles causes a painful rash and is caused by the same virus as chickenpox. Early antiviral treatment can reduce the severity and duration of symptoms.
7. Urinary tract infection (UTI)
For women aged 16 to 64. UTIs cause pain or burning when urinating and a frequent need to urinate. A pharmacist can assess your symptoms and supply appropriate treatment where clinically appropriate.
How to access Pharmacy First at Clocktower Pharmacy
Accessing Pharmacy First at Clocktower Pharmacy is straightforward:
- Walk in to Clocktower Pharmacy at 38 Burscough Street, Ormskirk, L39 2ES during opening hours.
- Call us on 01695 574118 to check availability or ask a question before visiting.
- Be referred by NHS 111 or your GP practice — they can direct you to us directly.
Is Pharmacy First free on the NHS?
Yes. The Pharmacy First consultation is free on the NHS. If a prescription medicine is supplied as part of the service, standard NHS prescription charges apply unless you are exempt. Most people in England pay the standard prescription charge; those who are exempt include children under 16, people over 60, and those with certain medical conditions or on qualifying benefits.
When should I see a GP instead?
Pharmacy First is suitable for the seven conditions listed above when symptoms are mild to moderate. You should seek urgent medical attention or contact your GP if:
- Your symptoms are severe or getting rapidly worse.
- You have a high temperature that is not improving.
- You are seriously unwell or have difficulty breathing.
- Your condition does not improve after treatment.
For urgent medical advice, call NHS 111. In an emergency, call 999.